Last updated: January 23, 2026

This Privacy Policy explains how The Chobby (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make a purchase from https://thechobby.com/ (the “Website”).

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Bulgarian and EU data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

The Chobby
Mini Mall Lulin
zh.k. Lyulin 6
bul. “Jawaharlal Nehru” 29
1336 Sofia, Bulgaria

Email: shop@thechobby.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Information you provide directly

  • full name;
  • email address;
  • phone number (if provided);
  • billing and shipping address;
  • order details and purchase history;
  • messages sent via contact forms or email.

b) Automatically collected data

  • IP address;
  • browser type and version;
  • device information;
  • pages visited and interaction data;
  • cookies and similar tracking technologies.

3. How We Use Your Data

We use your personal data for the following purposes:

  • to process and fulfill orders;
  • to deliver products and digital content;
  • to communicate with you regarding orders, returns, or inquiries;
  • to comply with legal and accounting obligations;
  • to improve the Website’s functionality and user experience;
  • to prevent fraud and ensure Website security.

4. Legal Basis for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

  • performance of a contract (e.g. processing your order);
  • compliance with a legal obligation;
  • your consent (e.g. cookies, marketing emails if applicable);
  • our legitimate interests, where they do not override your rights.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to ensure proper Website functionality, analyze traffic, and improve user experience.

Detailed information about cookies is provided in our Cookies Policy, which should be read together with this Privacy Policy.

You may manage or withdraw your cookie consent at any time via your browser or cookie banner.

6. Sharing Your Data with Third Parties

We may share your personal data only with trusted third parties, strictly for the purposes described above, such as:

  • payment service providers;
  • shipping and delivery partners;
  • hosting and technical service providers;
  • accounting or legal service providers, where required by law.

We do not sell or rent your personal data to third parties.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with GDPR requirements.

8. Data Retention

We retain your personal data only for as long as necessary to:

  • fulfill contractual obligations;
  • comply with legal, tax, and accounting requirements;
  • resolve disputes and enforce our agreements.

9. Your Rights Under GDPR

You have the right to:

  • access your personal data;
  • request correction of inaccurate data;
  • request deletion (“right to be forgotten”);
  • restrict or object to processing;
  • data portability;
  • withdraw consent at any time (where applicable);
  • lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at shop@thechobby.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, no online transmission or storage system can be guaranteed to be 100% secure.

11. Children’s Privacy

Our Website is not intended for children under the age of 16.
We do not knowingly collect personal data from children.

12. Third-Party Links

The Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

Continued use of the Website constitutes acceptance of the updated Policy.

14. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Email: shop@thechobby.com

Address:
The Chobby
Mini Mall Lulin
zh.k. Lyulin 6
bul. “Jawaharlal Nehru” 29
1336 Sofia
Bulgaria